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Home Contractor Evolution

Episodes

Contractor Evolution | Turn Your Field Staff Into Customer Service Pros

Contractor Evolution | Turn Your Field Staff Into Customer Service Pros

Episode 49    

Your reputation depends on your front-line staff’s ability to deliver excellent customer service. In today’s episode, Mark Matteson walks us through his curriculum for teaching trades and home services teams to do just that.

Contractor Evolution | Matt Risinger's Secrets to Teambuilding

Contractor Evolution | Matt Risinger's Secrets to Teambuilding

Episode 48    

In the contracting industry, you need people who can use their brains. Critical and logical thinking skills should be non-negotiable for every one of your new hires. Matt and Benji talk about how to get great applicants in the door, tips for behavioral interviewing, the right questions to ask (and which ones to NOT), how to retain talent for the long haul, and how to know when and why to let someone go.

Contractor Evolution | Marketing Through a Downturn

Contractor Evolution | Marketing Through a Downturn

Episode 47    

Ever cut your marketing budget when times were tough? "Duct Tape Marketing" author John Jantsch joins Contractor Evolution to talk about how to make your marketing strategy work for you, even when the market is slowing down.

Contractor Evolution | Avoid These 10 QuickBooks Mistakes

Contractor Evolution | Avoid These 10 QuickBooks Mistakes

Episode 46    

Have you been using QuickBooks wrong? Intuit Senior Partner Development Manager Nate Flake is on the show to break down the top 10 QuickBooks mistakes contractors make and teach us how to avoid them.

Contractor Evolution | Negotiation Tactics for Contractors

Contractor Evolution | Negotiation Tactics for Contractors

Episode 45    

From haggling clients to annoying customer service to stubborn children—negotiation is a part of life. Today, Chris Voss is on the show to teach us the key strategies that will get you better prices, stronger relationships and positive outcomes.

Contractor Evolution | Make More Money with Less Marketing

Contractor Evolution | Make More Money with Less Marketing

Episode 44    

If you knew how much of your marketing was truly going to waste, you’d cringe. In this episode, Allan Dib shares the nine principles of lean marketing designed to get you more leads and more profit with less marketing.

Contractor Evolution | Why Most Websites Suck (and How to Make Yours Better)

Contractor Evolution | Why Most Websites Suck (and How to Make Yours Better)

Episode 43    

As someone who designs websites for trades and construction companies, Bryce Choquer knows what gets leads and what doesn’t. In this episode, he breaks down the framework he uses to game human psychology and make killer websites that actually convert.

Contractor Evolution | How to Stay Present in a Distracted World

Contractor Evolution | How to Stay Present in a Distracted World

Episode 42    

Mindfulness practices are no longer an optional luxury. The average employee loses 600 hours of productivity to distractions. And some businesses lose as much as $37K per manager each year for the same reason. Staying present = better health, bigger profits and a more functional business. What are you doing to beat distractions?

Contractor Evolution | Turn Your LAGGING Indicators into LEADING Indicators

Contractor Evolution | Turn Your LAGGING Indicators into LEADING Indicators

Episode 41    

Tracking dollars sold, dollars produced and profit is important. Tracking the indicators that lead to those numbers is even more important. In this episode, Coach Brayden Russell breaks down the difference between lagging and leading indicators so you can better orient your goals for success.

Contractor Evolution | Buying/Selling a Contracting Business? Listen to This.

Contractor Evolution | Buying/Selling a Contracting Business? Listen to This.

Episode 40    

The process for buying and selling contracting businesses kinda sucks. Morgan Tate has all the tips you need to navigate it like a pro. If you want to know the ins and outs of buying and selling businesses, this one’s for you.

Contractor Evolution | The Power of Purpose-Driven Leadership

Contractor Evolution | The Power of Purpose-Driven Leadership

Episode 39    

What’s your purpose as a business owner? How are the dollars you make making a difference in the world? As Ryan Gill says: make an impact and the income will follow.

Contractor Evolution | Build a Killer Brand in Three Steps

Contractor Evolution | Build a Killer Brand in Three Steps

Episode 38    

Brand building gets over-complicated all the time. Ron Tite breaks it down into easy, actionable steps. If you can answer these two questions, you can improve your brand messaging today.

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