The Blue Tape Inspection: How to anticipate customer problems before

Home The Blue Tape Inspection: How to anticipate customer problems before they turn into nightmares.

Your customers are emotional.

And if you don’t have a system for managing those emotions, you end up with long-winded emails, nasty phone calls, and vindictive reviews.

After working with hundreds of builders, Benji and Paul can show you:
– Why you should start every project with a Customer Expectation Guideline
– What NOT to say during a project status update (plus three things your customers want to hear)
– The Blue Tape Inspection: how to use customer walk-throughs to generate trust, credibility, and high-value referrals

Want to make “customers from hell” a thing of the past?

Get your Customer Expectation Guideline Template (free download for Build Show viewers):
Click here now.