On this episode Wade discusses the importance of sharing not just the exciting news regarding a project but also making sure you, as a builder, are sharing the not so great news about a clients project.  Wade has found over the years that communication with clients is paramount.  Staying ahead of the challenges, delays, and issues that arise on a project will build trust with the client and they will feel reassured the builder is properly managing the project.  Rather than the client having to micromanage the builder.